Services

With over 30 years in the EDM industry this allows us to provide our customers with a one stop shop for all their needs whatever their requirements.

Our team of five dedicated service engineers offer an unrivalled level of customer service including:
– Customer training
– Programming advice and software
– Breakdown cover
– Service / maintenance contracts
– Advice on all aspects of EDM

Used Spares

It is always worth a telephone call to us for used spares, we have over 1000 different printed circuit boards, along with pumps and motors etc. Many of which you probably wont find anywhere else at least not at competitive prices. These parts can really be the difference between prolonging a machines productivity for several more years or a visit to the scrap man!!

Tooling

We hold a large selection of used Erowa & System 3R tooling – Please call with your requirements

Fire Systems

EDM supply the FS Series fire suppression system, it is designed to provide a fast, active fire fighting capability in situations where a risk of ignition is present.

For any further information on any of our services, please do not hesitate to contact us.

Privacy Policy

Preservation of your privacy is important to EDM Sales and Services and we are committed to letting you know how we use your personal information and to making only responsible use of your data. We fully adhere to the GDPR regulations (May 2018).

References to “we”, “us”, or “our” in this Privacy Notice are references to the EDM Sales & Services, a company limited by guarantee registered in England and Wales, registered company number: 1981471

1. Information about you

1.1 We will collect personal information from you when you enquire about our sales and services and take up employment with us. This may include your name, title, email address, physical address, telephone numbers and job title. We may also ask for some additional, non-personal information.

2. Our use of this information

2.1 Your personal information will only be used for internal record keeping, and to provide you with information about sales and services which we think you may be interested in. Your information will not be divulged to any third party without your permission. We will not retain your information for any longer than is necessary. Employment data will be held for a maximum time of 6 years after leaving.

3. Security

3.1 We will take reasonable precautions to prevent the loss, misuse or alteration of information you give us.
3.2 Communications in connection with EDM Sales & Services may be sent by e-mail. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects we cannot bear responsibility for all communications being virus-free.

4. Access to your information and correction

4.1. You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to Natalie Matthews (EDM Sales & Services Data Protection Officer), Birchwood Close, Forest Vale Industrial Estate, Cinderford, Gloucestershire, GL14 2PH or natalie@edm.co.uk

We want to make sure that your personal information is accurate and up to date. You may ask us to view, amend, control, correct or delete the personal information that we hold.

5. Cookies

5.1 Cookies will not be used if we do not consider them to be necessary.

6. Other information

6.1 This privacy notice may be updated from time to time, so please check it periodically.
6.2 Links within our sites to other websites are not covered by this privacy policy.
6.3 If you have any concerns about the way we are handling your data and you have not been able to contact Natalie Matthews (EDM Sales & Services Data Protection Officer) or this has not answered your query, you are able to contact the ICO (Information Commissioners Office) on 0303 123 1113.

Contact Us

Testimonials

EDM Sales & Services are now our go-to company for anything EDM. Paul, Chris, and the EDM team worked closely with us to understand our requirements for wire cutting our components and this led to a perfect machine selection (FANUC α-0A).

We received samples – and upon our visit to see the machine – Chris had our parts cutting beautifully on the machine. We were shocked at the value for money, machine condition (being 23 years’ old), and the impeccable surface finish compared to our usual subcontractors!!

We are now cutting parts for stock, saving £thousands on annual subcontracting, and the after sales, service, and support has been outstanding.

Best EDM machine refurbish company in the UK!

Greg Bedford

Managing Director – Eurotubes UK Ltd

I would like to take the opportunity to thank Chris, and your staff at EDM for your continued support on the installation and training of our Purchase.

Chris was a perfect tutor, and delivered a well prepared and user friendly training course on both machine operation and bob-cad software.

No matter what came up during the training, Chris rose to the challenge and surpassed all our expectations.

I found Chris very approachable and a credit to your company and wish him well. I look forward to working with you and Chris again in the future on other further projects and highly recommend you as a company that goes that extra mile.

Once again thank you and good luck in the future.

Andy Wood

Lead Technician – Intertek – Rolls Royce

Paul and his team at EDM Sales and Service have been invaluable in assisting us develop our EDM capability.

Dave McLaughlin

Shandwick Supply Co Ltd

During our 26 years in the industry we have had the pleasure of working with thousands of clients, take a look below at what a selection of them have to say about our products and services.

EDM have been our longstanding suppliers of machines and consumables. Their experience, reliability and in-depth knowledge have been invaluable in developing our wire erosion capability. This assistance and backup has given us the confidence to grow this side of our business much more than we ever thought possible. The highly knowledgeable staff are helpful and courteous with no problem too large or small.

Neil and Ron Stiling

Cardiff precision Tooling

When we first started to manufacture our components, EDM Sales & Services gave us invaluable advice about the best machine for the job and helped us to produce the first parts. Their training has enabled us to become highly competent in our technology. I have just purchased my sixth wire machine from EDM

We had a hard drive failure which would have cost up to £8000 per machine to resolve from the manufacturer. We called in EDM Sales & Services and worked out a technical solution which has saved us a considerable amount of money. In short, their service is 10 out of 10.”

As well as the six wire EDM machines, we have has also purchased one die sink machine and three fast hole drillers from EDM – I wouldn’t go anywhere else.

Graeme Macfarlane

Macfarlane Technology

About Us

From our humble beginnings in 1986 Turnshred Limited trading as EDM Sales & services, have grown to become one of the most recognised used EDM machine dealerships in the UK offering sales, service and repair on Agie, Charmilles, Fanuc and Mitsubishi

Based in the beautiful Forest of Dean we have a team of skilled engineers who always endeavour to provide a first class service to all our customers no matter how large or small.

During our time in the industry we have built a first class reputation and are well known not only nationally but globally for providing a first class service that can be relied on time and time again. We work continuously to provide our customers with an exceptional service by supplying the best quality machines that not only meet but can sometimes exceed their expectations. This is why we have such a high rate of repeat orders from existing customers, some of which don’t even bother to visit us, they just buy over the telephone, such is there confidence in EDM.

All the machines we offer for sale are available for inspection at our Cinderford plant. 95% of machines undergo thorough refurbishment in our workshop rectifying faults commonly found on each make of machine and replacing major items such as leadscrews where necessary. We spend between one and six weeks refurbishing each machine, extending its useful life extensively. Our aim is to provide a machine in as close to “as new” condition as possible, minimizing our warranty calls.

WHY CHOOSE EDM?

Established in 1986 as a Spark Erosion service centre, EDM Sales & Services have evolved considerably and are now the largest used EDM dealers in the UK with an excellent reputation that extends not only throughout the UK but worldwide.

SALES

Specialising in the sale & service of high quality, fully refurbished used Spark and Wire erosion machines. We can source and supply a particular make and model to suit customers precise requirements. All of our machines are expertly and thoroughly refurbished and are sold with warranty.

SERVICE

From our extensive library of machine manuals, compiled over the years, our engineers can offer clients an uncompromising level of technical knowledge and advice on all aspects of EDM. Between them our service engineers clock up many years of experience!!!

SPARES

We currently hold over 10,000 spare parts and consumables.

Why Buy From Us:

• – We have been in business for over 30 consecutive years trading
• – We offer an unrivalled machine warranty and complete after sales care
• – Unlimited customer support
• – We have a highly prized customer repeat business
• – Customers come to us for a one stop shop
• – Customers confident enough to buy over the phone